Never Lose Your Customer Connection Again

Unlike traditional email marketing tools that simply send mass communications, My Customer Forever creates intelligent relationship journeys that adapt to each customer's behaviour. Our system:

• Analyses customer interactions to determine optimal engagement timing
• Personalises content based on individual preferences and behaviour
• Automatically identifies and eliminates duplicate contacts
• Provides team workflow tools for special customer requests
• Creates a complete view of the customer relationship journey

Think of us as your relationship manager that works 24/7 to maintain and strengthen customer connections, not just an email sender.

My Customer Forever truly is a "set it and forget it" system for your core customer communications. After initial setup (which we help with):

• Regular communications like newsletters and seasonal greetings run automatically
• The system intelligently adapts timing and content based on customer engagement
• You'll receive weekly performance summaries and alerts for any issues requiring attention

While you can always log in to tweak settings or create special campaigns, the day-to-day relationship maintenance runs automatically. Most clients check in just once a week to review analytics and make strategic adjustments.

Most businesses are fully operational within 1-2 weeks, with results appearing shortly after:

• Week 1: Account setup, data import, and initial configuration
• Week 2: Campaign template creation and automation sequence setup
• Weeks 3-4: First automated communications begin, initial engagement analytics
• Months 2-3: Measurable improvements in customer engagement, early retention impacts

Our onboarding specialists guide you through every step, and many clients report significant engagement improvements within the first month. Full ROI typically materialises within 3-4 months as customer retention and repeat purchase patterns improve.

Yes, we make data migration simple and clean. Our platform supports:

• Direct imports from CSV, Excel, and most CRM/email marketing platforms
• Automatic deduplication during import to create a clean database
• Data enrichment to fill gaps in customer profiles
• Historical engagement data import to inform our AI systems

Our dedicated onboarding team will help with your data migration, ensuring a smooth transition without losing any valuable customer information. We can typically complete the entire import process in 24-48 hours.

Absolutely! Creating authentic, personal connections is our speciality. Our platform achieves this through:

• Advanced personalisation that goes beyond just using a customer's name
• Behavioural data analysis that enables contextually relevant messaging
• Timing optimisation that ensures messages arrive when most meaningful
• Tone and style customisation that matches your brand voice

Our clients regularly receive replies from customers who believe they received a personally crafted message. The technology works in the background, but the connection feels genuinely human.

Our platform is designed to scale with businesses of all sizes:

• Small businesses (1-50 employees): Automate customer communications that would otherwise be impossible with limited staff
• Mid-size businesses (51-500 employees): Scale personalised communications while maintaining quality and consistency
• Enterprise (500+ employees): Unify customer communications across departments and create consistent experiences

We offer different pricing tiers based on your customer database size and feature needs. Our platform is currently used by solo entrepreneurs with a few hundred customers all the way to enterprises with millions of customer records.